Insights & Intelligence

Expert perspectives on customer intelligence, modern marketing, and the evolving landscape of data-driven growth.

Featured Article

The Future of Customer Identification in a Privacy-First World

How leading enterprises are adapting their customer intelligence strategies to navigate evolving privacy regulations while maintaining attribution accuracy.

12 min read January 15, 2025
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Industry Insights

2025 Marketing Predictions: What Enterprise CMOs Need to Know

The trends, technologies, and strategies that will define enterprise marketing in 2025 and beyond.

10 min read Read More →
Attribution

Multi-Touch Attribution: Beyond Last-Click Metrics

Understanding the complete customer journey requires sophisticated attribution models that go beyond simple last-click analysis.

8 min read Read More →
Customer Intelligence

Building a First-Party Data Strategy That Scales

With third-party cookies disappearing, enterprises need robust first-party data strategies to maintain competitive advantage.

10 min read Read More →
Case Study

How a Fortune 500 Retailer Improved ID Rates by 58%

A deep dive into the strategies and technologies that transformed customer identification for a leading retail brand.

15 min read Read More →
Data Strategy

Customer Data Platforms: What Enterprises Actually Need

Cutting through the marketing hype to understand what makes a truly effective customer data infrastructure.

12 min read Read More →
Industry Insights

The State of Customer Intelligence in Financial Services 2024

How banks and fintech companies are leveraging customer intelligence while navigating strict compliance requirements.

18 min read Read More →
Customer Intelligence

Identity Resolution at Scale: Technical Deep Dive

An engineering perspective on building identity graphs that can handle billions of customer interactions in real-time.

20 min read Read More →
Attribution

Measuring Marketing ROI in a Cookieless World

New approaches to attribution and ROI measurement that work without third-party cookies.

11 min read Read More →
Data Strategy

The Complete Guide to Customer Journey Mapping

How to map, analyze, and optimize customer journeys across every touchpoint for maximum impact.

14 min read Read More →
Case Study

How Healthcare Brands Navigate HIPAA-Compliant Marketing

Balancing personalization with privacy in one of the most regulated industries.

13 min read Read More →
Customer Intelligence

Probabilistic vs Deterministic Matching: Which is Better?

Understanding the tradeoffs between accuracy and scale in identity resolution.

9 min read Read More →
Technology

Server-Side Tracking: Implementation Best Practices

A technical guide to implementing server-side tracking for more reliable, privacy-compliant data collection.

16 min read Read More →
Industry Insights

Retail's Customer Intelligence Revolution

How modern retailers are using customer intelligence to compete with e-commerce giants.

12 min read Read More →
Attribution

Bridging Online and Offline Attribution Gaps

Connecting digital marketing to in-store conversions for complete attribution visibility.

10 min read Read More →
Data Strategy

Building Customer Intelligence for Multi-Location Businesses

How franchises and multi-location brands can leverage customer intelligence while maintaining local relevance.

11 min read Read More →
Case Study

Case Study: Franchise Brand Reduces CAC by 40%

How a national franchise implemented customer intelligence across 200+ locations to dramatically reduce acquisition costs.

14 min read Read More →
Customer Intelligence

The Enterprise Guide to Customer Identity Graphs

Building and maintaining identity graphs that provide a unified view of customers across all touchpoints.

17 min read Read More →
Data Strategy

Zero-Party Data: The Future of Customer Intelligence

Why directly asking customers about their preferences is becoming the most valuable data source.

9 min read Read More →
Attribution

Marketing Mix Modeling in 2024: A Modern Approach

How AI and machine learning are transforming traditional marketing mix modeling for better decisions.

13 min read Read More →
Industry Insights

Customer Intelligence Trends from the World's Top Brands

What Fortune 500 companies are doing differently with customer data and intelligence.

11 min read Read More →
Customer Intelligence

Real-Time Personalization Without Compromising Privacy

Delivering personalized experiences while respecting customer privacy and regulatory requirements.

10 min read Read More →
Case Study

How E-Commerce Giants Master Customer Attribution

Attribution strategies from Amazon, Shopify, and other e-commerce leaders.

12 min read Read More →
Data Strategy

Building a Customer Intelligence Tech Stack

The essential components and architecture for a modern customer intelligence platform.

15 min read Read More →

Multi-Touch Attribution: Beyond Last-Click Metrics

Understanding the complete customer journey requires sophisticated attribution models that go beyond simple last-click analysis.

8 min read Read More →
Customer Intelligence

Building a First-Party Data Strategy That Scales

With third-party cookies disappearing, enterprises need robust first-party data strategies to maintain competitive advantage.

10 min read Read More →
Case Study

How a Fortune 500 Retailer Improved ID Rates by 58%

A deep dive into the strategies and technologies that transformed customer identification for a leading retail brand.

15 min read Read More →
Data Strategy

Customer Data Platforms vs. CDPs: What Enterprises Actually Need

Cutting through the marketing hype to understand what makes a truly effective customer data infrastructure.

12 min read Read More →
Industry Insights

The State of Customer Intelligence in Financial Services 2025

How banks and fintech companies are leveraging customer intelligence while navigating strict compliance requirements.

18 min read Read More →
Customer Intelligence

Identity Resolution at Scale: Technical Deep Dive

An engineering perspective on building identity graphs that can handle billions of customer interactions in real-time.

20 min read Read More →

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